Question 1

Is my hair and makeup going to last all night?

Accepted Answer

Overall yes, we use products that are long-wear, sweat and cry proof. Your skin and hair care plays the biggest part in how your services look overall and last. Not only how you take care of it on a daily basis but how you show up to your appointment. We send over prep for both hair and skin to ensure we can give you the best results possible. Hair and skin products work wonders but they can only do so much. We can always give tips ahead of time to ensure you are getting the longest wear and paired with professional products we do ensure your services will last until well into the night.

Question 2

When should I do my wedding day trial?

Accepted Answer

We recommend at least 2 months before your wedding and to pick a day you either have photos being taken, an event you're attending or just a girls night! 2 hours are scheduled for trials.

Question 3

What days do you offer trials appointments?

Accepted Answer

We offer trials Monday-Thursday with exceptions being on Friday-Sundays. This is because we service mostly brides and their bridal parties and the majority of these take place on weekends.

Question 4

Do you have a service minimum?

Accepted Answer

We understand that not all brides' have large bridal parties or people wanting services. So the answer depends on which services you need. We implement a price spend on weekends and a price spend during the week. As long as you hit that number we can book you!

Question 5

What does the travel fee cover?

Accepted Answer

All of our artists' use their personal vehicles to travel to your venue to glam you up. Our travel covers their mileage, the time it takes to drive to venue, pack and unpack all of our tools and be prepared to work for your event. Think of full service styling team being delivered to your doorstop.

Question 6

What does the booking fee cover?

Accepted Answer

From sending over a proposal, signing the agreement, building the timeline and all the conversation that goes on over the months we are planning your wedding; someone is behind the scenes responding and working on those details. We take all details into consideration and strive to be timely with our responses and listen to everything that is important to you so we can execute the day smoothly.

Question 7

Why do early morning timelines incur extra fees?

Accepted Answer

Early morning timelines require us to start our day earlier than usual, which includes extra preparation time, travel, and loading/unloading. It also affects our schedule the day before the event, as we need to rest early to ensure we’re prepared for the early start. This additional effort and planning are reflected in the fee.

Question 8

Why do we take timelines seriously?

Accepted Answer

We work around many moving parts and aim to create a relaxed atmosphere, ensuring everything runs smoothly. We put a lot of attention to detail and invest time to ensure we’re perfectly aligned with the rest of your schedule, so everything runs smoothly.

Question 9

Why do we use HoneyBook for communication?

Accepted Answer

It keeps everything organized in one place—important details, documents, and timelines—ensuring nothing is missed.

Question 10

Why know when photos or the first look is scheduled?

Accepted Answer

Knowing the time photos begin or when the first look is scheduled helps us plan our timeline and ensure we’re ready to provide services with plenty of time before those key moments. This allows us to create a smooth schedule, avoid any rush, and make sure you’re perfectly prepared and stress-free for your photos or first look.

Question 11

Why schedule trials 2 months before the event?

Accepted Answer

This gives time for adjustments and reduces stress, making sure we capture the exact look you want. This timing also helps reduce stress as it allows for any necessary changes or additional planning before the big day.

Question 12

Why come with clean, dry hair?

Accepted Answer

This ensures the best results and makes your style last longer. This allows our stylists to work with a fresh base and avoid any product buildup that could affect the style.

Question 13

Why do we need to provide food for the team?

Accepted Answer

While our artists try to bring snacks to get through the day, there are times when we run out or forget to grab something while prepping our kits. If food is provided for guests at the event, we kindly request that food also be provided for our team members. This ensures everyone is well taken care of during the event.

Mandalin Collective Beauty

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