Question 1

How much is your deposit and when is full payment due?

Accepted Answer

We ask for a $200 non-refundable retainer to secure the date in our availability. Full payment is due one month before the ceremony.

Question 2

How long will it take to get my video back?

Accepted Answer

We try to get your video back as fast as possible. However we also want to give your video the time and attention to detail it needs. A lot goes into putting a wedding film together. We can guarantee your video will be ready in 8-12 weeks once we get your song selection sheet. Many times we will get your video to you faster though depending on our queue.

Question 3

How do you use 2 cameras with only one videographer?

Accepted Answer

With many years of experience we know how to man multiple cameras by ourselves. Typically during live events, such as a ceremony or toasts, the secondary camera will be stationary (on a tripod) getting a wide angle while the main camera will be focusing in on close ups and expressions. It’s important to have multiple angles for a fully flowing edit and to ensure there is no break in the action!

Question 4

Why would I need 2 videographers?

Accepted Answer

It’s hard to be in two places at the same time. To ensure the maximum amount of footage, having a 2nd videographer helps capture all the details of the full day experience. During preparation you can have one with the bride while she gets ready and another with the groom. An extra videographer also helps with set ups, so we can spend more time with you!

Question 5

Can I have the raw footage?

Accepted Answer

If you have one of our main packages we will gladly give you the raw footage. Our footage is all digital so we can transfer it to a USB external hard drive. Either you can provide the drive or we can order one for you and you can reimburse us. Typically all projects are between 75-150 GB so we need at least that size. All we ask is that you do not ask us to re-edit your final video based on your viewing of the raw video.

Cerulean Productions

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Ben Hendricks

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